The Problem
95% of enterprise AI pilots never reach production. The problem isn't the model.
It's the orchestration, validation, integration, and human oversight required to make AI actually run operations.
Fragmented Inputs
Email, PDFs, portals, WhatsApp, voice — your data arrives everywhere except where it needs to be.
Human-Dependent Validation
Every decision requires a person. Every exception creates a bottleneck. Every error compounds.
Non-Scalable Execution
Adding volume means adding people. Cost grows linearly. Your operations can't scale with your ambitions.
LLMs matured. APIs are everywhere. Enterprises already digitized inputs. The last missing layer was execution. Now it's possible.
The Solution
An execution layer,
not another AI tool.
SmartUp understands inputs, applies business rules, and executes actions — with human oversight exactly where your policies require it.
You don't configure prompts. You deploy operational outcomes.
How it works
Ingest
Email, WhatsApp, PDF, voice, photo, API — any channel, any format.
Validate
Cross-reference master data, business rules, compliance — in real time.
Decide
Autonomous routing. Human override exactly where policy requires.
Execute
Direct ERP entries, auto-responses, workflow triggers. Full audit trail.
Zero Behavior Change
A construction worker sends a WhatsApp photo. A doctor scrawls a prescription. An exporter emails a messy PDF. Your people keep working exactly how they work today. SmartUp adapts.
How It Works
From chaos to action
in under 2 seconds
Five autonomous stages transform unstructured inputs into verified system actions — no human bottlenecks.
Capture
Multi-channel ingestion
Unify scattered communications into a single processing stream
Input Channels
Data at This Stage
// Raw unstructured input
{
"source": "email",
"from": "supplier@example.com",
"body": "Hi, please find attached PO...",
"attachments": ["invoice_2024.pdf"],
"timestamp": "2026-03-29T14:23:17Z"
}SmartSolutions
Ready-to-deploy AI agent teams
Pre-built execution systems that adapt to your reality. Zero Behavior Change.
All part of the SmartUp Enterprise Transformation Suite. Deploy one. Scale infinitely.
Platform
Four layers. One system.
Everything runs on the same unified architecture — from infrastructure to the operator interface.
faster deployment
Outcomes
Production results, not projections
Monthly GMV processed in production
Hours liberated at Concha y Toro over 4 years
= 47 full-time employees
Accuracy across production deployments
"SmartUp transformed how we handle procurement. What used to take our team hours now happens in minutes — with better accuracy than manual processing."
Enterprise Client
Fortune 500 Retail
Quotes processed monthly at Sodimac
Enterprise clients in production
Monthly interactions processed
These numbers come from
Measured across live deployments since 2020. Not projections — production results.
By Industry
Deployed across industries.
Configured for yours.
Orders/month
Time saved per order
Sodimac
50,000 B2B quotes per month processed by AI — zero behavior change for construction workers
13,333
Hours liberated per month
81
Virtual FTEs replaced
90%
Time savings per order
“The construction worker sends the same WhatsApp photo from the job site he always did. The difference is that now AI understands his jargon, checks stock, substitutes missing items, and returns a fully priced quote — in minutes, not hours.”
SmartUp Team, Deployment Lead
Enterprise Trust
Built for the standards
your org demands
Full Auditability
Every AI decision traceable. Every action auditable. Complete compliance trail from input to execution.
Enterprise Security
SOC 2 practices, end-to-end encryption, tenant isolation, and role-based access control.
Human Override
Insert human approval steps wherever needed — high-value transactions, policy exceptions, edge cases.
Legacy Integration
SAP, Oracle, Dynamics, Magento, custom ERPs, WMS, CRM — we connect to whatever you run.
Platform Architecture
SmartUp Portfolio
Copilot & dynamic dashboards
SmartSolutions
SmartOrders, VOC, Supply, Docs, Audits, Logistics
Enterprise Transformation Suite
AI agents, validation, orchestration, integrations
ShapeUp OS & Pipelines
Internal build platform — ship custom automations in days
Backed by
AI Safety & Security
Enterprise AI
is not secure.
Ours is.
Most AI deployments lack enterprise-grade safeguards. SmartUp treats security as architecture — deterministic validation, redundancy, and compliance built into every layer.
See our full security frameworkPrompt Injection Defense
Multi-layer input sanitization and context boundary enforcement.
Deterministic Fallbacks
Business rules take over when AI confidence drops. Zero hallucination tolerance.
Multi-Agent Verification
Critical decisions cross-checked by independent agents before execution.
Continuous Security Audits
Self-updating monitoring that evolves with the threat landscape.
Fraud & Anomaly Detection
Real-time pattern analysis flags suspicious activity before breach.
Data Policy & Compliance
GDPR, SOC 2, data residency — configurable per region and industry.
Vision
The operating system
for the enterprise.
Every digital business eventually runs on an operating system. For enterprise operations — procurement, logistics, customer service, compliance — that OS is SmartUp.
Not another point solution. Not a copilot for your copilot. A system that ingests reality and writes results.
Infrastructure, not software
SmartUp isn't deployed on top of your stack. It runs through it — reading inputs, applying logic, writing to ERP. Like electricity: invisible when working.
Zero Behavior Change
Your teams keep working the way they work. WhatsApp, email, voice, photo — every channel is a valid entry point. The system adapts; people don't.
From pilot to production in days
95% of enterprise AI never ships. SmartUp was built for the other 5%: deterministic validation, human override at the right layer, full audit trail.
Not a chatbot
An execution system
Not a copilot
An autonomous operator
Not a demo
Production-grade since 2020
Nobody cares about your AI. They care that their purchase orders hit SAP at 3 AM without a human touching them.
Max Mardones
CEO & Co-Founder, SmartUp
Ready to ship operational AI?
PoC in days. No commitment. Real results. We deliver what your last vendor promised.
Success Stories
Companies running on SmartUp
Sodimac
50,000 B2B quotes per month processed by AI — zero behavior change for construction workers
Sodimac's B2B channel receives chaotic inputs from construction sites: WhatsApp photos of handwritten material lists, voice notes with local jargon, emails with mixed formats. SmartOrders processes each in 5-10 minutes instead of 90-120, validating stock and pricing against Oracle in real time. Workers keep their WhatsApp habit — the AI adapts to them.
98.5% end-to-end precision on export purchase orders — 82,097 hours recovered over four years
$50M+ in goods flowing through AI-powered cold chain — BOL to WMS without human hands
10,000+ monthly transactions automated across 50+ salvage yard locations
Trusted by leading enterprises across Latin America and the US