SmartOrders
From chaos,
to an ERP entry.
WhatsApp audio, photo of a napkin, half-written email — SmartOrders ingests it all, validates against your ERP, and executes clean transactions. Zero behavior change.
end-to-end precision — Concha y Toro
quotes per month
Sodimac
hours liberated per month
virtual FTEs replaced
Sodimac
payback period
Any channel. Any format.
Your customers don't change.
SmartOrders adapts.
WhatsApp Voice
Warehouse manager
“I need 5 bags of cement and 12 OSB sheets delivered by Friday...”
SmartOrders
3 items matched. Total: $1,247.00. Confirmed.
Email + PDF
Procurement lead
PO #4521 — 14 line items
purchase_order.pdf
3 pages · 284 KB
SmartOrders
14/14 validated. 2 price adjustments. SO created in SAP.
WhatsApp Photo
Job site foreman
Handwritten material list
SmartOrders
OCR: 8 items. 7 matched. 1 ambiguous → confirmation sent.
Phone Call
Field sales rep
Call transcribed · 2:14
“Same order as last month but with 20% more screws...”
SmartOrders
Replicated from Nov invoice. Screws +20%. Ready.
Excel / CSV
Weekly bulk buyer
SmartOrders
34 items parsed. All matched. Draft SO ready.
Web Portal / API
B2B Portal · Automated
POST /api/v1/orders
200 OK
{ "status": "EXECUTED" }
SmartOrders
API order injected. Webhook sent.
The pipeline
Any input. One intelligent pipeline.
Voice notes, handwritten lists, PDFs, emails — everything flows through the same AI engine into a clean, validated ERP transaction.
“Hey, I need 5 bags of Portland cement, 12 OSB sheets, and 2 rolls of wire mesh...”
PO #4521 — Attached
procurement@acme-corp.com
purchase_order_4521.pdf
3 pages, 14 line items
Normalize
Structure raw input
Match
Fuzzy → Jargon → AI
Enrich
Stock, history, context
Price
Client list + discounts
Validate
6 deterministic checks
Execute
ERP injection
SmartOrders
SmartOrders AI
Order #4500087231 confirmed. 14 items, delivery scheduled Dec 15. Total: $4,230.50 USD.
10:24 AM
Validation engine
Deterministic rules.
Zero hallucinated orders.
Every order passes through hard business rules before touching your ERP. AI handles interpretation — deterministic logic handles validation.
6 layers
of deterministic validation
Order intelligence
Not just processing.
A full AI salesman.
SmartOrders doesn't just capture and validate — it negotiates, recommends, upsells, and adapts to each customer's buying patterns.
Production results
Real companies. Real numbers.
Case study
Retail / B2B — LATAM
50,000+ B2B quotes per month. 40 people spending 90-120 minutes per order. WhatsApp audios, photos of handwritten material lists, emails.
virtual FTEs liberated
time savings per order
adoption rate
payback
AI processes orders in 5-10 minutes. The construction worker sends a WhatsApp photo from the job site. AI understands jargon, checks stock, substitutes missing items, returns a fully priced quote.
E2E precision
hours liberated over 4 years
ROI
manual FTEs to reviewers
SmartOrders extracts, validates, and injects orders via SAP BPA + Integration Suite into SAP ECC. Turnaround went from 7.6 hours to 12 minutes.
Case study
Wine Export — Multinational
A 7-person team manually transcribing POs into SAP Fiori portals. Formats: PDF, Excel, Word, free-text email.
SmartUp Portfolio
Every order.
One command center.
SmartOrders feeds directly into the SmartUp Portfolio — a multi-tenant intelligence platform where operations teams monitor order flows, validation rates, and exception patterns in real time. Each client gets isolated data, dashboards, and an AI copilot.
Order Copilot
Natural language queries across all order data and exceptions
Validation Dashboard
Real-time precision rates, field-level extraction accuracy
Exception Monitor
Auto-flagged anomalies, missing fields, format mismatches
Channel Analytics
Volume, conversion, and processing time by channel and client
Show me today's orders with validation exceptions
1,847
Orders today
98.5%
Precision
< 3s
Avg processing
Latest validated orders
The flipside
Every sales process
is unique.
Hundreds of conditions. Loops. Branches. Approvals that depend on other approvals. Pricing that changes by customer, by season, by volume. Your commercial flow is not a pipeline — it's a living network shaped by years of real operations.
We map your process. Not the other way around.
Every condition, every exception, every branch. Approval chains, credit rules, delivery windows, escalation paths — we model your exact commercial flow and make SmartOrders navigate it natively.
Zero disruption. Zero migration.
No behavior change for your team. No system change for your backoffice. Your ERP, your data, your rules stay exactly as they are — we adapt to speak your language and your clients' language.
PoC in days. Production in 2-4 weeks. Less than one month to payback.